Bringing innovation to an old industry is no walk in the park. That’s why since their founding, international growth has played a vital role in the growth of their business. But global expansion is no easy feat, especially when it comes to shipping.
Some challenges that Snow faced with international shipping were:
- Packages stuck in customs
- Long shipping times
- Unreliable tracking information
- Customer complaints
Shipping to certain countries was so challenging that Snow even considered cutting off shipping to them. Until they found Passport. With an expansive network, an in-house team of compliance and shipping experts, and a user-friendly software platform, Passport has helped Snow increase customer satisfaction, reduce legal consulting costs, and increase the average order sizes of its international customers.
