Most brands launch Passport Shipping in days or weeks, depending on SKU count. Our implementation process is designed to help brands start shipping internationally quickly so they can begin serving global customers sooner.

No. Passport’s app for Shopify and other platforms is quickly installed during implementation and does not require additional dev work.

No. Passport supports Shopify, WooCommerce, BigCommerce, headless builds, and custom commerce platforms.

No. Passport’s model is designed for your brand to retain full ownership of its payments, data, and customer experience.

Yes. Passport Shipping includes Seller of Record, helping brands manage international tax compliance as part of their cross-border shipping operations for all DDP shipments.

No. You retain ownership of your storefront, customer relationship, and performance data.

Yes. Passport Shipping provides accurate, end-to-end shipment tracking for both brands and customers, along with proactive visibility into delayed shipments and branded tracking pages.

Cross-border shipping is the process of shipping products from one country to customers in another. Unlike domestic shipping, cross-border shipments must navigate customs clearance, duties and taxes, international regulations, and multiple carrier networks before reaching the customer.

Passport simplifies cross-border shipping by helping ecommerce brands deliver reliably to 200+ countries and territories with transparent landed costs, proactive tracking, and a seamless customer experience from checkout through delivery.

Delivered Duty Paid (DDP) shipping means duties, taxes, and import fees are calculated and collected before an order ships, so customers know their total landed cost at checkout.

With DDP shipping, there are no surprise fees upon delivery, helping reduce abandoned carts, customs delays, and refused shipments while creating a better international customer experience.

Passport supports DDP shipping to help brands improve international conversion rates and deliver a more predictable post-purchase experience.

While both shipping methods can work depending on your business, DDP (Delivered Duty Paid) generally provides a better customer experience than DDU (Delivered Duty Unpaid) because customers know exactly what they’ll pay before placing their order.

With DDP shipping, brands often benefit from:

• Higher international conversion rates
• Fewer abandoned carts
• Reduced customs delays
• Fewer refused deliveries
• Lower customer support volume
• Better delivery experience

DDU may be appropriate for certain business models or destinations, but many ecommerce brands choose DDP to create a more transparent and frictionless international shopping experience.

Reducing international shipping costs isn’t just about finding lower carrier rates. It’s about optimizing your entire cross-border shipping strategy.

Brands can often lower costs by:

• Choosing the right carrier network for each destination
• Using Delivered Duty Paid (DDP) shipping to reduce refused shipments
• Optimizing packaging and dimensional weight
• Consolidating international volume
• Shipping from fulfillment locations closer to demand
• Reviewing duties, taxes, and landed cost strategies
• Working with an experienced cross-border shipping partner

Passport helps brands reduce international shipping costs while maintaining fast, reliable delivery and a better customer experience.

Passport supports cross-border shipping to more than 200 countries and territories worldwide, helping ecommerce brands reach customers across North America, Europe, Asia-Pacific, Latin America, the Middle East, and beyond.

Service availability may vary by destination, shipping method, and local regulations. Passport supports both Delivered Duty Paid (DDP) and Delivered Duty Unpaid (DDU) shipping, depending on your business needs and destination country.

For the most up-to-date list of supported destinations, visit our Which Countries Does Passport Ship To? help article: https://help.passportglobal.com/hc/en-us/articles/360063408193-Which-countries-does-Passport-ship-to

Passport combines reliable international shipping, a diversified carrier network, DDP capabilities, proactive tracking, Seller of Record services, and high-touch customer support into one flexible platform. Many ecommerce brands choose Passport because they can launch quickly, improve international customer experience, and scale globally without the complexity of managing multiple international shipping providers.