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Recovering Duties and Taxes on International Returns: A Guide for U.S. E-Commerce Merchants

Recovering Duties and Taxes on International Returns: A Guide for U.S. E-Commerce Merchants

Recovering duties and taxes on international returns isn’t automatic—and for U.S. e-commerce merchants, it can significantly impact margins. This guide explains how duty and tax recovery works across Canada, the UK, the EU, and the United States, including key requirements like proof of export, importer of record (IOR) strategy, and data matching. Learn when recovery is possible, when it’s not, and how to structure your cross-border operations to maximize refunds and reduce return costs.

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